App support
A little help with relaii.
Your Space is run by your organisation. We can help with the relaii apps; your Space administrator manages its accounts and conversations.
Signing in
Enter the HTTPS address of your relaii Space, then the username and password supplied by its administrator. You need an existing Space account; relaii.app does not create or sell hosted chat accounts.
If you cannot connect, open the Space address in a browser and check that your account works there. Ask your administrator about password resets, account access or an unavailable server.
Notifications and calls
Allow notifications in your device settings and check your notification preferences in relaii. Push delivery also needs to be enabled by your Space administrator. Focus modes, muted conversations and system notification settings can affect alerts and sound.
Voice and video calls require a Space that supports calls, working network access and microphone or camera permission when you use those features. Check the device permissions if you cannot be heard or seen.
Accounts, content and moderation
Contact your Space administrator to report abusive content or users, request removal of messages or files, or ask about deleting your Space account. Each Space operator manages access, moderation, storage and retention for its installation.
Contact app support
Email hello@oclin.no. Include the app version, device and operating-system version, and what you were doing when the problem occurred. Screenshots can help; remove private conversation content first. Please do not send passwords, recovery codes or access tokens.
Oclin Home AS · Organisation no. 916 749 724
Get the current desktop and Android apps from Downloads.
Privacy and data requests
Read our Privacy policy for details about the apps, the optional notification gateway and the website. Contact privacy@oclin.no about gateway information or an app privacy question. Requests concerning information stored on your chosen Space should go to its operator.